Category: CRM



Example of AI agents using Dynamics 365 MCP servers to help validate purchase requisitions against policies, inventory, and delivery records to identify suppliers based on cost, speed, sustainability, and reliability to enhance procurement processes. Disclaimer: This video is an illustrative example. Learn more: https://build.microsoft.com/en-US/sessions?search=MCP&sortBy=relevance #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=g5SfAPAPVYA



Unlock powerful automation with custom agents that connect to Dynamics 365 Sales, Customer Service, and Business Central MCP servers—prioritizing leads, sending personalized outreach, and resolving order issues in real time. Disclaimer: This video is an illustrative example. Learn more: https://build.microsoft.com/en-US/sessions?search=MCP&sortBy=relevance #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=H_CbRy3Pb88



Get an exclusive first look at groundbreaking innovations coming to Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft Copilot Studio. See firsthand how these new technologies empower your organization to proactively navigate changes and seize new opportunities. Learn more today! Download the Dynamics 365 and Microsoft Power Platform release plans here: https://msft.it/6052SkHAC #Microsoft #MicrosoftDynamics365 #PowerPlatform https://www.youtube.com/watch?v=4E8vWcf3PIk