In this video, we explore how to mark an employee as a member of your salesforce. You’ll learn how to assign salespeople to customers, contacts, and general ledger accounts and campaigns so that you can track their sales activities. Learn more: https://dynamics.microsoft.com/en-us/business-central/overview/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=6__g5OhwqbM

Apollo Travel, part of the Der Touristik Group, has recently implemented Microsoft Forms Pro and Microsoft Flow to improve customer engagement, customer experience, and increase repeat business. Learn more on how Apollo uses Microsoft Forms Pro to improve sales and take action based on customer feedback captured at the right time during the customer journey. Apollo is also able to stay ahead of competition and leverage AI for profanity detection to enable quick publication of customer feedback to their booking website. For more information, visit: https://formspro.microsoft.com/en-us/ ​​ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=vP1MoVoM98o

TruGreen, the largest US lawn care company, is committed to providing everything that customers need to “live life outside.” That’s why TruGreen recently embarked on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. Teaming up with Microsoft, the company used Microsoft Power Virtual Agents to develop a new AI-enabled virtual agent bot combined with Microsoft Power Apps and Dynamics 365 Customer Insights—and it augmented its customer self-service mobile app with AI-driven image recognition. The bot understands and listens to customer needs, classifies and informs customers of insects and weeds in lawns, and responds to customers’ requests. By using Power Virtual Agents, Power Apps, and Customer Insights, TruGreen can provide even more proactive and predictive services to its customers, which frees employees to spend more time on higher value tasks and complex customer issue resolution. For more information, visit: https://powervirtualagents.microsoft.com/en-us/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=ByOGNm2cgMc