Une vidéo charismatique sur la vie quotidienne de Patrick Lewis, directrice senior des opérations, chez Alithya. https://www.youtube.com/watch?v=4uPkjBR9B_M

In today's video tip we cover new options for adding images to your knowledge articles in Dynamics 365. https://www.youtube.com/watch?v=AzzyGJRhXNQ

For years people who use Dynamics 365 Customer Service have wished that they could customize the case resolution dialog that appears when you resolve a case. With 2020 Wave 1, your wish has been granted! In this video we show you how. https://www.youtube.com/watch?v=wu4i6Z5BTms