In this video, we will look at the AI-powered agent tools from Microsoft Dynamics 365 Customer Service that help resolve customer issues quickly. Learn more: https://dynamics.microsoft.com/en-us/get-started/?appname=customerservice Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=iE1U-l7gE34

Finance Teams! Has your planning process gotten stale? Are you having challenges connecting the dots between Corporate and the Lines of Business? Are you having challenges ensuring Management’s strategy aligns throughout and time is spent providing key decisionmakers’ support? Are you having challenges connecting with Treasury for cash flow forecasting and the M&A team for strategy? Leverage these best practice business processes, the Oracle Enterprise Performance Management (EPM) Cloud, and Alithya to improve the efficiency and overall effectiveness of your planning process. View this webinar to learn all the best practices of the planning process. We’ll start by identifying the uses of plans and projections, highlight the planning timeline and dependencies, cover funding from both process and assessment perspectives, and identify common reporting structures and pain points related to the planning process. From there, we’ll take attendees on a journey to the Oracle EPM Cloud to share the advantages of this comprehensive and proven solution. Learn everything you need to know to embark on your own journey to the Cloud, and let Alithya help get you there! https://www.youtube.com/watch?v=bjdxT7fi8Iw

In this webinar, Ryan Jones from the Common Data Service (CDS) team dives deep into the concepts needed to build applications on CDS and talks about why it truly is a game-changer. Whether you leverage CDS for model-driven Power Apps solutions or custom-built apps, this video covers all the fundamentals such as entity modeling, business rules, business processes, and includes an introduction to extensibility options like Plugins, Virtual Entities, and more. Learn more: https://community.dynamics.com Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=rLEyJQwdLFc