Lorsque l’on combine l'énergie et l'enthousiasme de chacun des membres de nos équipes, le résultat peut être incroyable. Le 8 mars dernier, Alithya a lancé une chaîne de gratitude pour mettre en lumière les femmes de notre organisation. Nous avons reçu des témoignages d’employé.e.s du Canada, des États-Unis et de la France. Cette initiative rend hommage aux femmes d’Alithya qui, chaque jour, posent des gestes significatifs et propulsent Alithya vers de nouveaux sommets. https://www.youtube.com/watch?v=02wwVDOzI90

If you use Team Member licenses in your Dynamics 365 deployment, you need to know about new enforcement that is coming in 2020 Wave 1 for Dynamics 365. Starting in April for new customers and July for existing customers, users with Team Member licenses will need to use one of two new model-driven apps that will restrict which entities can be used by team member licenses. Watch this video to learn what you need to know so your users' access isn't disrupted. https://www.youtube.com/watch?v=myhn833V_vQ

Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of their service operation, along with machine learned insights to help use data to make smarter decisions about what to optimize or automate to deliver exceptional customer service. Together, Dynamics 365 Customer Service Insights and Power Virtual Agents work to identify opportunities for improvement in the delivery of exceptional customer service. Customer Service Insights identifies emerging issues before they negatively affect customers and AI-enabled Power Virtual Agents can be created to automate conversations by customer service SMEs without the need of a data scientist or developer. Learn more: http://aka.ms/customer-service-insights Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=TKb6hfkWW8I