Category: CRM



Products:
Microsoft Dynamics Finance and Operations – Manufacturing Microsoft Dynamics Customer Engagement Sekisui Voltek is the leading manufacturer of cross-linked polyolefin foam in North America. It is dedicated to problem solving, continuous improvement and complete customer satisfaction. Its products are used in many different industries, from healthcare and recreation to transportation and industrial applications. Learn more about Alithya's Microsoft practice here: https://www.alithya.com/en/technology-partners/microsoft-solutions LinkedIn: http://bit.ly/Fullscope_LinkedIn https://www.youtube.com/watch?v=zC1lGKi7ZdM



Sekisui Voltek describes the business challenges their company was facing and how they addressed them with Microsoft Dynamics. Business Challenges:
– Better customer relationship management in sales and marketing
– Producing the highest quality foam on the manufacturing floor
– Safety Sekisui Voltek is the leading manufacturer of cross-linked polyolefin foam in North America. It is dedicated to problem solving, continuous improvement and complete customer satisfaction. Its products are used in many different industries, from healthcare and recreation to transportation and industrial applications. Learn more about Alithya's Microsoft practice here: https://www.alithya.com/en/technology-partners/microsoft-solutions LinkedIn: http://bit.ly/Fullscope_LinkedIn https://www.youtube.com/watch?v=OiYPPoDyMRU



Directions on Microsoft research vice president Andy Snodgrass joins us to discuss Microsoft licensing, cloud transitions, Power Platform investments, and other complex choices that his firm's clients are weighing today. Show Notes 1:00 – The Microsoft products Andy covers and how Directions on Microsoft works with clients 3:45 –Microsoft customers challenges with cloud pricing 6:20 – Managing the true cost of cloud solutions 11:00 – How to prioritize the areas to watch in Microsoft's Business APplicatinos group. 17:00 – Thinking about Dynamics 365 aggregate applications, and why it doesn't simplify system management 22:15 – What are the prospects for the new D365 Human Resources application? 26:30 – Progress on the citizen developer trend with the Power Platform and how enterprises have adapted 29:30 – Why some enterprises are going all-in on Power Platform, and what metrics are driving their decisions. 31:00 – POV: Is "citizen developer" still valid if you're making Power Platform part of a larger IT strategy? 35:30 – Evaluating the structure of the biz apps group 39:39 – Has the Biz Apps group come full circle, back to the MBS days under Kirill Tatarinov? https://www.youtube.com/watch?v=9NMcqXq8yxk