In this video, discover how the Idaho Department of Health and Welfare (IDHW) overhauled its processes to better respond to the needs of children, their families, and department staff. IDHW centralized and streamlined these processes with a new case management system called "Ensuring Safety and Permanency in Idaho" or ESPI, built on Dynamics 365. With this system, they've simplified tracking and documentation, increased staff efficiency, and are delivering needed services to more children and families. Read the full story: https://customers.microsoft.com/en-us/story/732190-idaho-health-welfare-public-safety-justice-dynamics-365 Download the White Paper: https://info.microsoft.com/en-us-landing-Cultivatingourfuture.html For more information, visit: http://www.microsoft.com/government Please note: this video was pre-recorded prior to the COVID-19 pandemic. Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=xKo06xyeqio

Get an overview of Microsoft Dynamics 365 Fraud Protection capabilities and learn how they can help boost your revenue by decreasing fraud cost, improving customer experience, and streamlining operational efficiency. In this video, Josue Martinez-Montero, Senior Manager for Partner & Customer Advocacy, provides a brief overview of different capabilities – purchase protection, account protection, and loss prevention- offered by Microsoft Dynamics 365 Fraud Protection. Get started, here: https://aka.ms/dfp Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=PxO1FexxT3I

In this overview video, we highlight some of the new capabilities included in the latest update to Microsoft Dynamics 365 Field Service. Here are the capabilities covered: • Scheduling • Technician success Get the most out of Dynamics 365! View all capabilities included in this release: https://aka.ms/Plan/2020RW1/FS Stay up to date on latest product updates: https://aka.ms/Updates/FS Know important release milestones: https://aka.ms/Updates/Calendar/FS Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/FS Find documentation for Dynamics 365: https://aka.ms/Documentation/FS Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/FS Find and register for in person and online events: https://aka.ms/Events/FS Get started with Dynamics 365: https://aka.ms/Trials/FS To download the release overview guide, visit: https://aka.ms/Overview/Guide/2020RW1/FS Learn more: https://dynamics.microsoft.com/business-applications/product-updates Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=3kL6BHIPwV4