CRM Dynamics collaborated with Solgari to promote the latest D365 All-Channel Communication Solution. In this session, In this session you will learn from Solgari, a Premium Tier Microsoft Business Applications ISV Connect Partner, on how you can improve your customer experience by allowing them to communicate from a channel of their choice. D365 All-Channel Communication Solution from CRM Dynamics is part of the 'Blueprint' solution series and delivers Voice, Video, Chat, SMS, Co-browse, File Sharing & more. It is available (including handling 3rd party channels such as Whatsapp, WeChat, etc.) seamlessly inside Dynamics 365 powered by Solgari. https://www.youtube.com/watch?v=pO-2UmIv00M

Leverage Oracle's Enterprise Performance Management (EPM) Planning to deploy a full lifecycle process from capital request to in-service asset, streamlining the management of large capital project portfolios, and eliminate the pain of administering paper, Excel, and Word-based capital request, prioritization, & approval processes. Alithya’s Capital Portfolio Planning solution is proven across multiple implementations. https://www.youtube.com/watch?v=n6_PLok6Eu0

This is a webinar recording from our Never Stop Learning webinar series featuring an Introduction to D365 Customer Insights. In this session, you will get first-hand knowledge from a Microsoft representative. you will learn how customer insights work, and how organizations are using out-of-the-box machine learning, or AI, to predict things like churn, next best action and product recommendation. With Dynamics 365 Customer Insights you and your team member will have the ability to accurately identify trends, integrate customer's feedback for better business decisions, and provide your business with detailed insights on your products and services. https://www.youtube.com/watch?v=q5VeCZ5ZAlA