Category: CRM



In this overview video, we highlight some of the new capabilities included in the latest update to Microsoft Dynamics 365 Sales Insights. Here are the capabilities covered: • Auto capture • Assistant enhancements • Conversation intelligence enhancements • Predictive forecasts Get the most out of Dynamics 365! View all capabilities included in this release: https://aka.ms/Plan/2020RW1/SalesInsights Stay up to date on latest product updates: https://aka.ms/Updates/SalesInsights Know important release milestones: https://aka.ms/Updates/Calendar/SalesInsights Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/SalesInsights Find documentation for Dynamics 365: https://aka.ms/Documentation/SalesInsights Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/SalesInsights Find and register for in person and online events: https://aka.ms/Events/SalesInsights Get started with Dynamics 365: https://aka.ms/Trials/SalesInsights To download the release overview guide, visit: https://aka.ms/Overview/Guide/2020RW1/SalesInsights Learn more: https://dynamics.microsoft.com/business-applications/product-updates Please note: this video was pre-recorded prior to the COVID-19 pandemic. Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=JjyU-U8zEEw



In this video, learn how to create a test plan in Azure DevOps to use with the Regression suite automation tool (RSAT). RSAT helps you automate acceptance testing of your Finance and Operations apps and significantly reduces the time and cost of user acceptance testing (UAT). UAT is typically required before you take a Microsoft application update, or before you apply custom code and configurations to your production environment. RSAT also lets functional power users record business tasks by using Task recorder and then convert the recordings into a suite of automated tests, without having to write source code. Learn more: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perf-test/rsat/rsat-overview Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=3jIuBleAnQk



If you’ve been using Microsoft Voice of the Customer to gather feedback as part of your Dynamics 365 customer engagement processes, it's time to look at Microsoft Forms Pro. Join us, along with Microsoft Business Applications MVP, Megan Walker, for a comparison of the two solutions. In this video, we will look at the power provided in Microsoft's enterprise level survey tool and understand the benefits you'll get from making the switch. Learn more: https://community.dynamics.com Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=gJdviiCG0og