Category: CRM



Founded by a social worker to help a system in dire need of reform, Adoption-Share, a nonprofit organization, has worked to radically change the private and public adoption process and create the tools needed to transform a broken system. By providing cutting-edge technology to assist children, families, and professionals, Adoption-Share is revolutionizing the private and public adoption process Learn more about Alithya's Microsoft practice here: https://www.alithya.com/en/technology-partners/microsoft-solutions View all of Alithya's Microsoft practice success stories here: https://www.alithya.com/en/insights?page=0&content_type=Case+study&tech_partner=microsoft&topic=&industry_type=#C20 LinkedIn: http://bit.ly/Fullscope_LinkedIn Contact us: https://www.alithya.com/en/contact-us https://www.youtube.com/watch?v=P4QmHnkWwDo



Founded by a social worker to help a system in dire need of reform, Adoption-Share, a nonprofit organization, has worked to radically change the private and public adoption process and create the tools needed to transform a broken system. By providing cutting-edge technology to assist children, families, and professionals, Adoption-Share is revolutionizing the private and public adoption process. Learn more about Alithya's Microsoft practice here: https://www.alithya.com/en/technology-partners/microsoft-solutions View all of Alithya's Microsoft practice success stories here: https://www.alithya.com/en/insights?page=0&content_type=Case+study&tech_partner=microsoft&topic=&industry_type=#C20 LinkedIn: http://bit.ly/Fullscope_LinkedIn Contact us: https://www.alithya.com/en/contact-us https://www.youtube.com/watch?v=tcHMrnEGOg0



In this video, you’ll learn how to provision your Dynamics 365 Omnichannel for Customer Service environment to enable the social channels that are now available in the April 2020 release. This process gives Omnichannel administrators the ability to add more social channels to their Omnichannel environments so that their agents can receive messages from a variety of social media platforms. Learn more: https://docs.microsoft.com/en-us/dynamics365/omnichannel/omnichannel-customer-service-guide #MSFTDyn365 #Microsoft Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=9DgiCW7zdZM