Category: CRM



Learn how the government agency Invitalia supervises economic development in Italy and took on additional responsibilities during the COVID-19 crisis. The nation’s prime minister asked Invitalia to coordinate the purchase of vital medical equipment on the international market. Using Microsoft Dynamics 365 Supply Chain Management, Invitalia easily tracked and managed hundreds of suppliers. Discover how the agency quickly identified suppliers with available personal protective equipment (PPE) and coordinated transportation into the country and to more than 1,000 hospitals that needed PPE. Read the full customer story here: https://customers.microsoft.com/en-us/story/842418-invitalia-government-dynamics-365 Learn more about Dynamics 365 Supply Chain Management: https://dynamics.microsoft.com/en-us/supply-chain-management Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 #Microsoft https://www.youtube.com/watch?v=8ZmJgQBJCg8



With voice for #Microsoft Dynamics 365 Customer Service, get instant visibility into trends across all channels, ranging from customer interactions to AI-driven topic clustering. Learn how you can put AI to work for you with self-service solutions like conversational IVR and real-time agent productivity tools like transcription, sentiment analysis, and knowledge article recommendations. Learn more: https://aka.ms/CustomerService Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 https://www.youtube.com/watch?v=c6t1Yz-60ic



In this overview video, we highlight new capabilities included in the latest update to #Microsoft Dynamics 365 Fraud Protection. As incidents of data breaches and bot attacks increase, account takeover has become a significant risk for many companies, regardless of the industry. Account protection leverages Dynamics 365 Fraud Protection’s proprietary risk assessment engine, artificial intelligence learning capabilities, and Fraud Protection network. Get the most out of Dynamics 365! View all capabilities included in this release: https://aka.ms/Plan/2020RW1/FraudProtection Stay up to date on latest product updates: https://aka.ms/Updates/FraudProtection Know important release milestones: https://aka.ms/Updates/Calendar/FraudProtection Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/FraudProtection Find documentation for Dynamics 365: https://aka.ms/Documentation/FraudProtection Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/FraudProtection Find and register for in person and online events: https://aka.ms/Events/FraudProtection Get started with Dynamics 365: https://aka.ms/Trials/FraudProtection Learn more: https://dynamics.microsoft.com/business-applications/product-updates Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=0Qvk5fKpEdU