In this time of continuous business transformation, learn how a #Microsoft Dynamics 365 Certification can give you an edge with industry-recognized skills. The credentials help advance your career while delivering greater business results. Learn more: https://aka.ms/Dynamics365Certifications Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 https://www.youtube.com/watch?v=mXHYECEQCIA

Learn how to integrate Customer Voice into #Microsoft #Dynamics365 Omnichannel for Customer Service to show the survey right after the chat session. The integration provides a seamless experience to capture the feedback right after the chat session to ensure customer feedback is measured accurately and to increase responses. Visit the product pages for more information: Dynamics 365 Sales: https://dynamics.microsoft.com/en-us/… Power Apps: https://powerapps.microsoft.com/en-us/ Power BI: https://powerbi.microsoft.com/en-us/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dyna… Free trial: https://trials.dynamics.com/Dynamics3… Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDyn… Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics… Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/mic… Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?l… https://www.youtube.com/watch?v=KWBBO9Vk1S4

The latest release wave for Microsoft Dynamics 365 Business Central is now rolling out with a range of updates that should benefit users, developers, and system administrators. Dynamics NAV and BC veteran Kim Congleton of New View Strategies has been busy examining the new updates and helping the community understand how to make use of the improvements. She recently wrote about the system administration enhancements and followed that up with a webcast presentation for MSDW readers. We caught up with Kim for this podcast episode to dig into a few more details of the new release wave as well as to talk about how Business Central has evolved as a new offering (not just a continuation of NAV), how her firm has experienced the pandemic, and her expectations for the future. Show Notes 3:00 – How to approach the new features and information that arrive in each release wave for business Central 5:30 – Read-only performance for reports 7:15 – Buying added storage capacity in the cloud 10:30 – How do you deal with NAV historical data when moving to BC? 14:00 – Restoring environments 17:30 – Why BC really is a separate product from NAV 19:00 – Impressions on the first iteration of the Teams app for BC and where it might go next 22:30 – Events and batch processing 24:30 – Power BI scenarios for BC 26:30 – Other Microsoft services Kim is looking ahead to. 30:00 – Observations on training investment by NAV and BC customers 32:00 – Why the Microsoft Ideas site is useful https://www.youtube.com/watch?v=4VnU7oJOfFc