Category: CRM



This video provides a demonstration of how new capabilities in Marketing Dynamics 365 Marketing, aided by AI, can improve how customers in an orchestrated customer journey are engaged. Learn how Artificial Intelligence (AI) can help determine and direct messages to the channels each customer prefers. Learn more: https://dynamics.microsoft.com/en-us/marketing/overview/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTDyn365 https://www.youtube.com/watch?v=ZBqhLXrbb5k



In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Business Central.
Universal Print is a cloud printer management service from Microsoft 365. You can use cloud printers defined in Universal Print directly from Business Central online so that people can print reports, for example, to any cloud printer in your organization, from any device. Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2021RW1/BusinessCentral Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/BusinessCentral Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/BusinessCentral Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/BusinessCentral Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/BusinessCentral User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/BusinessCentral Upcoming events
Find and register for in person and online events: https://aka.ms/Events/BusinessCentral Product trials
Get started with Dynamics 365: https://aka.ms/Trials/BusinessCentral Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=rK_hCszkLOg



Unified insights and data are essential to delivering the best customer experiences. This video of a presentation by Microsoft and BYN Mellon executives shows how BNY Mellon is elevating customer experiences using new Dynamics 365 products and features. Any part of an organization that deals with customers — including marketing, sales, commerce, and customer service — can effectively use the unified data and insights and the BNY Mellon example shows the impact on customers and accounts. Learn more: https://www.youtube.com/playlist?list… #MSFTDyn365 https://www.youtube.com/watch?v=yw4MuiIaItg