Category: CRM



This episode is sponsored by Cavallo. Distribution software firm Cavallo may have recently appeared in the marketplace, but the brand is really the new incarnation of one of the most well-established vendors in the Microsoft business applications ecosystem. Formerly known as Salespad, the company has a long legacy building its solutions atop Dynamics GP and the firm has announced plans to launch its next generation of solutions on Dynamics 365 Business Central first, while also planning to support some products more broadly. Senior vice president of product Jeremy Boogaart joins us to discuss the story behind the new brand, the evolving needs of distributors, the company's outlook for customers on both Business Central and GP, and his own lengthy career at the company, starting as one of the first employees sixteen years ago and building his expertise in a range of roles. Show Notes: 0:50 – Discussing the company's rebrand to Cavallo 4:00 – "Project Davinci", the meaning of the new brand name, and the connection to the company's heritage 7:15 – What the Salespad customer base can expect going forward 10:00 – Customer expectations and product roadmap plans 12:15 – How are distributors looking to improve performance? 16:30 – The need for flexibility in order management 19:15 – Jeremy's view on Business Central's native capabilities for distributors and how Cavallo adds value 24:15 – Why this is a great time for ISVs to invest in Business Central 26:00 – What are Dynamics partners telling Jeremy's team about adoption of BC? 28:00 – Jeremy's work at Salespad and Cavallo over the last 16 years To view Cavallo’s solutions, request a demo or visit their website at www.cavallo.com https://www.youtube.com/watch?v=Tesmu2T5GBY



Transform customer care from reactive to predictive by connecting Microsoft Dynamics 365 Customer Insights with your existing service app. Learn more: https://dynamics.microsoft.com/en-us/ai/customer-insights/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTdyn365 https://www.youtube.com/watch?v=dE0GzW6UfFk



Economic disruptions from COVID-19 have compelled most organizations to assess whether their legacy systems, processes, and infrastructure offer the necessary agility to remain competitive. On-premises Dynamics AX customers now face some important decisions on modernizing their current solutions. While receiving an assessment (i.e., Standard Migration Assessment or SMA) likely answered many of your technical questions around migrating, where should your organization focus its time and energy next? Watch this webinar recording to hear insights into what Microsoft considers the top Dynamics AX migration considerations, post-assessment: – Understand how to align cloud benefits to business value – Determine which migration type is best for your organization – Learn how to select a migration partner that fits your needs Join the Dynamics 365 Migration Community: https://aka.ms/d365mc Apply for the no charge, no obligation Standard Migration Assessment: https://aka.ms/d365migrate Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTdyn365 https://www.youtube.com/watch?v=AoXNQ82Mkl0