Category: CRM



In this video we deep dive into Creating Customer Journeys. We will review how to build a Basic Customer Journey using the Drag & Drop Designer view. In the short video you will learn: – What is a Customer Journey – How to create a Customer Journey – How to go live and execute a Customer Journey We hope you enjoy! We'd love to hear from you! Ask any questions in the comments or find us on LinkedIn, Facebook, and Twitter. https://www.linkedin.com/company/crm-…
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https://creativecommons.org/licenses/… https://www.youtube.com/watch?v=174xUumbK9c



COVID-19, consumerism, and increased technology are really transforming how patients receive the care they need to remain healthy or continue their care coverage. Reporting solutions need to be more robust than ever and not only give the flexibility required to analyze data in varying ways, but also add key functionality like artificial intelligence and machine learning options to help predict tendencies and behavior. Analytics that can provide visual cues in an easy to digest way are more important than ever for health systems to respond to changing patient populations. Watch this education session to understand: – How you can leverage your current scheduling data for better analysis
– Traverse the scheduling workflow to understand different stages of your patients and where sessions are trending
– Leverage AI/ML concepts to provide some predictive measures for patient populations and what appears to be working for them or will work for them
– Leverage self-service concepts to bring the data and decision-making into the hands of the users Speakers: Mark Hite, and Brian Kelsey Recorded on 8/24/21 https://www.youtube.com/watch?v=HSOoFaavTEo



Recorded at Ascend 2021 Talent management helps employees feel engaged, skilled, and motivated, allowing them to work in the direction of the company's business goals, which in turn, increases client satisfaction and business performance. Oracle Talent Management Cloud helps organizations address talent management challenges and initiatives and enables them to identify top talent and promotion opportunities within the organization, reduce risk by developing succession plans for key positions, and align goals throughout the organization. Objective 1: Journey to the HCM Talent Management Cloud. Objective 2: Engage your employees with Talent Management. Objective 3: Identify Top Talent in Your Organization. Hosted by Lary Moseley (Alithya) and Heather Sprague (Adena Health System) https://www.youtube.com/watch?v=60lOs4_uIR0