This episode is sponsored by Enavate. Microsoft Dynamics GP customers have a lot of consider as they plan for 2023. The product's outlook remains unchanged, despite some confusion caused by Microsoft in recent weeks. But with the move to Microsoft's modern lifecycle and the ongoing push for greater Business Central adoption, GP customers need to understand what their upgrade path looks like and how they can best navigate the decisions around it from a range of perspectives. Our guests on this episode, Tim McHale and Pamala Turner of Enavate's GP services team, tell us about what they are working on with GP customers these days. As a team of over a dozen product experts, they are busier than ever supporting the needs of GP customers. Upgrades remain in high demand and other topics, like future support for ISV solutions and migrating to cloud infrastructure continue to challenge customers. Show Notes: 1:00 – About Enavate's GP pod 6:00 – What are GP customers asking for today? 7:30 – How to navigate a GP upgrade to get onto the Modern Lifecycle 11:30 – Some broader Microsoft technology updates that impact GP customers 13:15 – Why deprecation of Basic Authentication is so important 16:30 – ISV role in upgrading their GP-related code 18:00 – The real status of the GP roadmap 23:30 – What staying current with GP means for planning for future technology options in ERP and beyond 25:00 – Estimating costs and factors that influence it 28:30 – Typical cloud migration options 31:00 – Customer feedback to Enavate's GP team More resources from Enavate: Why You Should Upgrade Microsoft Dynamics GP 5 Reasons to Upgrade Your Dynamics GP Migrating from Dynamics GP to Dynamics 365 Business Central https://www.youtube.com/watch?v=t9LhcIRhGeg

Get a quick overview on the modern service experience that you can envision for your customer using the Microsoft Digital Contact Center. Exceptional engagement is the rule. The viewer can be guided to the Microsoft Digital Contact Center website – https://www.microsoft.com/en-us/microsoft-cloud/contact-center This video should be uploaded to the Microsoft Dynamics 365 YouTube Channel – https://www.youtube.com/c/MicrosoftDynamics365 #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=A_2a7SoxlPo

This episode is sponsored by Nolan Business Solutions. Nolan Business Solutions recently launched their Microsoft Dynamics 365 Business Central solution for cash management. We are joined by Carole D'Arcy and Derek Beaupre of Nolan to get their perspective on bringing a successful solution from the Dynamics GP world to Business Central. They tell us why ISVs like Nolan who are bringing mature solutions to BC is so crucial for partners looking to sell both new BC deployments and to upgrade legacy Dynamics ERP customers. We also dive into the topic of how the commerce channels is driving the demand for solutions that can handle complex cash reconciliation challenges. Derek and Carole explain how to evaluate BC's standard cash management capabilities, share their outlook on the BC roadmap, and provide an update on Nolan's product roadmap. Show Notes: 2:30 – Nolan's evolution as a solution provider in the ERP channel 4:30 – The challenge of standardizing institutional wisdom and informal processes as part of an ERP deployment 6:00 – What the growth in multi-channel business means for doing cash reconciliation 8:30 – Microsoft's progress with cash management in Business Central out of the box 10:30 – Has Microsoft made it easier for customers to adopt ISV solutions as part of Business Central deployments? 11:30 – Sharing Nolan's experience in adding a BC product after many years supporting GP customers 14:30 – What today's Business Central customer engagement looks like and how it differs from ERP projects of the past 16:30 – What partners expect from a solution vendor when it comes to adding cash management on a BC project 19:30 – Trends driving clients' demands for the future 24:45 – The importance of building community connections https://www.youtube.com/watch?v=SrPREUCOlYA