Category: CRM



A new generative AI experience in Microsoft Viva Sales that helps sellers improve the content and timeliness of email communications with prospects and customers. The AI capability is designed to eliminate administrative burdens in a seller’s workflow, empowering them with more time to focus on selling. Learn more: https://www.microsoft.com/en-us/microsoft-viva/sales #Microsoft #msftdyn365 Song: Alive in Everything
Content ID Code: ZPJYY1NTTLFT0CIR https://www.youtube.com/watch?v=xBJByeiLwEQ



Find out what’s new for Microsoft Dynamics 365 and the Microsoft Power Platform in our 2023 Release Wave 1. Learn how you can use the latest features to: -Adapt to change as new business priorities, market conditions, and opportunities emerge. -Innovate everywhere with solutions that ease collaboration and integrate seamlessly. -Improve customer experiences by modernizing your processes and gaining actionable insights. Learn more about the 2023 release wave 1 plan: https://aka.ms/businessappsreleasenotes Audio Description version is listed here: https://youtu.be/6_Ul1cTx_QU #Microsoft #Dyn365 #PowerPlatform https://www.youtube.com/watch?v=HW92M1e9ZKg



In this video, we highlight new capabilities that will be released for Dynamics 365 Customer Service in 2023 Release Wave 1. These new features will enable you to distribute customer service across your organization to provide the best possible experience for your customers. Get the most out of Dynamics 365 Release plan – View all capabilities included in this release: https://aka.ms/Plan/2023RW1/CustomerService Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/  Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 #Microsoft  #MSFTDyn365 https://www.youtube.com/watch?v=7b2QeSJtnAI