Category: CRM



This demo shows how an agent can take advantage of Copilot in Dynamics 365 Customer Service to quickly generate an optimized draft response, by using an example of a customer engaging over email. Learn more: https://dynamics.microsoft.com/en-us/customer-service/overview/ #Microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=LoPZMC-4tU0



Dynamics 365 Copliot brings the power of next-generation AI capabilities and natural language processing to Dynamics 365, working alongside business professionals to help them create ideas and content faster, complete time-consuming tasks, and get insights and the next best actions just by describing what’s needed. Learn more: https://aka.ms/AAjkggy #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=GMwtXDx-JUI