Introducing Microsoft Copilot for Service – your AI assistant for service agents. Copilot for Service synthesizes vast amounts of data already available from an organization’s trusted knowledge sources to provide relevant, timely guidance to agents in their flow of work. Read the announcement. (https://aka.ms/ICSANBlog) #Microsoft #Dynamics365 https://www.youtube.com/watch?v=jhgZ7cnYQbM

Oveview demo of Dynamics 365 Field Service product features, showcasing Generative AI/Copilot experience for managers and technicians, including Field Service Workspace, Mobile App, Microsoft 365 Outlook add-in, Microsoft Teams and Viva Connections home experience. Learn more: https://dynamics.microsoft.com/en-us/field-service/overview/ #microsoftdynamics365 #microsoft https://www.youtube.com/watch?v=DbERGQNovVc

In this segment, you’ll hear from Mike Morton about the Business Central 2023 Release Wave 2, which enhances Copilot capabilities for process optimization and faster task completion. It also introduces key new features for managing finances, supply chain, manufacturing, shipping, project management, services, and more. Join us to explore these new capabilities through our customers' perspective. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 2 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 #PowerPlatform https://www.youtube.com/watch?v=8tsXANnX5Vc