Why Serco moved from Salesforce to Microsoft Dynamics 365

Serco chose Microsoft for their technology partner for the products and future roadmap to help them meet the demanding needs of their global customers. Serco realized that to meet their growth strategy old legacy systems like Salesforce would not meet the needs of the businesses IT strategy or the needs of their staff. https://www.youtube.com/watch?v=qx42fUQhFu4