The Idaho Department of Health and Welfare deploys a new case management system with Dynamics 365

In this video, discover how the Idaho Department of Health and Welfare (IDHW) overhauled its processes to better respond to the needs of children, their families, and department staff. IDHW centralized and streamlined these processes with a new case management system called "Ensuring Safety and Permanency in Idaho" or ESPI, built on Dynamics 365. With this system, they've simplified tracking and documentation, increased staff efficiency, and are delivering needed services to more children and families. Read the full story: https://customers.microsoft.com/en-us/story/732190-idaho-health-welfare-public-safety-justice-dynamics-365 Download the White Paper: https://info.microsoft.com/en-us-landing-Cultivatingourfuture.html For more information, visit: http://www.microsoft.com/government Please note: this video was pre-recorded prior to the COVID-19 pandemic. Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=xKo06xyeqio