Support Tickets and Cases for Dynamics 365

If you want to learn how you can best use the Support tickets and cases that are included with Dynamics 365 this webinar is for you! We've wrangled in our top support personnel to let you know the best practices that your business can implement. The webinar will cover: 
– How you can use cases to track incidents
– An explanation of how routing rules can help you assign tickets to individuals
– Using the Knowledge Base to your advantage
– Q&A https://www.youtube.com/watch?v=XUO7utrEonI