Queue item record set navigation tutorial | Dynamics 365 Customer Service

In this video, watch a tutorial on the queue item record set navigation in Customer Service Hub. This is part of the updates for #MSFTDyn365 Customer Service from the April 2020 GA release. Learn more: https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-queues-manage-activities-cases#create-a-queue-customer-service-hub Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=VQ5KrGCX1ak