Introducing Microsoft Copilot for Service – your AI assistant for service agents. Copilot for Service synthesizes vast amounts of data already available from an organization’s trusted knowledge sources to provide relevant, timely guidance to agents in their flow of work. Read the announcement. (https://aka.ms/ICSANBlog) #Microsoft #Dynamics365 https://www.youtube.com/watch?v=jhgZ7cnYQbM
https://www.youtube.com/watch?v=sr857daYOEQ Microsoft Copilot for Service is your AI assistant for customer service. Explore how agents can boost productivity and enhance customer experiences with a copilot embedded directly into Microsoft 365 Outlook and Teams. To learn more, visit https://msft.it/6059l22JS Watch the other videos in this 3-part series: Set up Copilot for…
https://www.youtube.com/watch?v=1J1g_UxnMRg Microsoft Copilot for Service is your AI assistant for customer service. Explore how agents can resolve issues faster and enhance customer experiences with a copilot embedded directly into existing CRM systems. To learn more, visit https://msft.it/6053l2FCx Watch the other videos in this 3-part series: Set up Copilot for Service:…
https://www.youtube.com/watch?v=Iwj2rd6tIbU Copilot for Service unlocks an organization’s trusted knowledge to accelerate onboarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Without costly development time, organizations can simply point to their data and, in a few minutes, unlock generative AI-powered conversations across their knowledge…
