Microsoft Copilot for Service

Introducing Microsoft Copilot for Service – your AI assistant for service agents. Copilot for Service synthesizes vast amounts of data already available from an organization’s trusted knowledge sources to provide relevant, timely guidance to agents in their flow of work. Read the announcement. (https://aka.ms/ICSANBlog) #Microsoft #Dynamics365 https://www.youtube.com/watch?v=jhgZ7cnYQbM