Manage customer returns with real time insights

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Intelligent Order Management.
The new Dynamics 365 Intelligent Order Management Returns and Exhange Management expands order fulfillment functionality, supporting a world-class reverse logistics process that can help you enhance customer loyalty. The end-to-end returns experience enables you to orchestrate journeys that minimize operational costs related to getting merchandise back on shelves. It includes a new order type for returns with rules and policies for real-time determination of the return warehouse, inventory updates on the product return receipt, and a dashboard tracking key KPIs of the returned orders. Get the most out of Dynamics 365 Release plan – View all capabilities included in this release: https://aka.ms/Plan/2022RW1/IntelligentOrderManagement Product updates – Stay up to date on latest product updates: https://aka.ms/Updates/IntelligentOrderManagement Release calendar – Know important release milestones: https://aka.ms/Updates/Calendar/IntelligentOrderManagement Licensing – Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/IntelligentOrderManagement Product documentation – Find documentation for Dynamics 365: https://aka.ms/Documentation/IntelligentOrderManagement User community – Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/IntelligentOrderManagement Upcoming events – Find and register for in person and online events: https://aka.ms/Events/IntelligentOrderManagement Product trials – Get started with Dynamics 365: https://aka.ms/Trials/IntelligentOrderManagement Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365? #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=BwmziIg3bkE