Learn about the new survey scoring feature in Dynamics 365 Customer Voice

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Customer Voice. When you create a survey, you also configure metrics to be able to track key performance indicators. Sometimes these metrics are not based on a single survey question like NPS, but rather a bunch of different related survey questions. Survey Scoring can be used to track metrics that are based on responses of multiple survey questions. Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2021RW1/CustomerVoice Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/CustomerVoice Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/CustomerVoice Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/CustomerVoice Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/CustomerVoice User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/CustomerVoice Upcoming events
Find and register for in person and online events: https://aka.ms/Events/CustomerVoice Product trials
Get started with Dynamics 365: https://aka.ms/Trials/CustomerVoice Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=ZQ7M8Gm28GU