Learn about B2B e-commerce using Dynamics 365 Commerce
In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Commerce. The global e-commerce industry has been experiencing rapid growth during the last two decades, and with growth comes change. The opportunity for business-to-business (B2B) sales has seemingly received significantly less attention, possibly due to the millions of entrepreneurs competing for business in the business-to-consumer (B2C) market. The data reflects that the tremendous potential for B2B e-commerce can’t be ignored for long, though. B2B e-commerce transactions in the United States have grown 40 percent, from $559 billion in 2013 to $780 billion by end of 2015. In 2018 alone, B2B e-commerce sales in the United States were estimated to exceed $1 trillion with continuous forecasted growth, according to Forrester Research. Furthermore, 74 percent of B2B buyers research online and 30 percent buy at least one-half of their work purchases online. Manufacturers, distributors, and wholesalers alike are investing heavily in next-generation enterprise B2B commerce technology to ensure they are delivering world-class online buying experiences that can scale for anticipated growth. As a result of this wave of investment, manufacturing and wholesale trade firms will spend more on commerce technology by the end of the decade than their peers in B2C retail.
As e-business teams look for solutions in the market, not only are they benchmarking their future-state online buying experience against B2B peers, but also against B2C leaders. They need solutions with a best-in-class foundation of B2C features, such as robust marketing and merchandising and experience management tools. Unique B2B capabilities such as contract pricing, quotes pricing lists, e-procurement, product configuration and customization, guided selling, bulk order entry, and account, contract, and budget management can then be layered on top. Feature details:
As a part of our B2B e-commerce initial offering, the following capabilities will be enabled: – Business partner onboarding
– Order templates
– Quantity thresholds (minimum, maximum, multiple)
– On account payment method
– Salesperson for business partner
– Handling of customer deposits
– Account statement and invoice printing
– Payment of sales invoice
– Quick order entry
– Dynamics 365 Sales integration
– Return order and return merchandise authorization (RMA)
– Order cancellation
– Matrix control for order entry Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2021RW1/Commerce Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/Commerce Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/Commerce Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/Commerce Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/Commerce User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/Commerce Upcoming events
Find and register for in person and online events: https://aka.ms/Events/Commerce Product trials
Get started with Dynamics 365: https://aka.ms/Trials/Commerce Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=nFm0oG_Row4