Jonathan Hunt presents AI in Action: How 1-800-Flowers is revolutionizing retail with AI (pt 2)

During this episode of AI in Action, Microsoft Corporate Vice President Jonathan Hunt concludes his 2-part conversation with 1-800-Flowers.com CIO Arnold Leap. In part 1, Arnie shared insights on using AI and cloud solutions to enhance customer experiences and provided advice for leaders looking to advance their businesses with AI. Part 2 dives into AI strategies for retailers, focusing on personalization, privacy, and governance. Arnie also shares his views on the top AI use cases that are poised to deliver the most business value for the retail industry. In case you missed it, you can catch up on part 1 here: https://msft.it/6051qqOc7. 00:14: Transforming the next-gen customer experience with AI 05:28: Top AI use cases for retail Key Links Follow Arnie Leap on LinkedIn: https://msft.it/6052qqOcC Follow Jonathan Hunt on LinkedIn: https://msft.it/6053qqOch Learn more about 1-800-Flowers.com: https://www.1800flowersinc.com/
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