Introduction to D365 Customer Insights

This is a webinar recording from our Never Stop Learning webinar series featuring an Introduction to D365 Customer Insights. In this session, you will get first-hand knowledge from a Microsoft representative. you will learn how customer insights work, and how organizations are using out-of-the-box machine learning, or AI, to predict things like churn, next best action and product recommendation. With Dynamics 365 Customer Insights you and your team member will have the ability to accurately identify trends, integrate customer's feedback for better business decisions, and provide your business with detailed insights on your products and services. https://www.youtube.com/watch?v=q5VeCZ5ZAlA