Improvements to customer pick-up order processing in Dynamics 365 Commerce
In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Commerce. This feature provides new user experiences when selecting items for pickup from the Dynamics 365 Commerce point of sale (POS) Recall Order or Order Fulfillment pages. Feature details:
This feature improves upon the user experience in POS when working with customer pickup orders. When users choose the Pick up operation from the Recall Order or Order Fulfillment pages in POS, they will have an improved user experience for choosing the items for pickup. This is the final feature released in the 2021 release wave 1 that improves the overall buy-online, pickup-in-store (or curbside) experience. Previous released features in 10.0.15 and 10.0.16 that align to this area can also be enabled along with this feature to allow for an overall improved pickup-in-store experience: – Support for multiple pickup delivery modes (controlled by feature management).
– Optional support for configuring timeslots for store pickup (configured in Commerce HQ).
– Improved recall order operations in POS (controlled by feature management).
– Customize transactional email templates by mode of delivery (controlled by feature management).
– Card-not-present processing for pickup orders without hardware station (configured in Commerce HQ on registers). Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2021RW1/Commerce Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/Commerce Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/Commerce Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/Commerce Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/Commerce User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/Commerce Upcoming events
Find and register for in person and online events: https://aka.ms/Events/Commerce Product trials
Get started with Dynamics 365: https://aka.ms/Trials/Commerce Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=NDEtzoH4BMA