How to provision Dynamics 365 Omnichannel for Customer Service

In this video, you’ll learn how to provision your Dynamics 365 Omnichannel for Customer Service environment to enable the social channels that are now available in the April 2020 release. This process gives Omnichannel administrators the ability to add more social channels to their Omnichannel environments so that their agents can receive messages from a variety of social media platforms. Learn more: https://docs.microsoft.com/en-us/dynamics365/omnichannel/omnichannel-customer-service-guide #MSFTDyn365 #Microsoft Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=9DgiCW7zdZM