Enhance customer loyalty with self-service product returns
In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Intelligent Order Management.
Dynamics 365 Intelligent Order Management is expanding its order fulfillment functionality by supporting a world-class reverse logistics process that can help you enhance customer loyalty. The end-to-end returns experience provides an intuitive self-service experience for your consumers with a pluggable returns user interface (UI) component that can easily integrate with your e-commerce site. With a fully managed FedEx integration in the backend, your customers will be able to select a nearby drop off location from FedEx and generate a real-time QR code or shipping label from your e-commerce site. Get the most out of Dynamics 365 Release plan – View all capabilities included in this release: https://aka.ms/Plan/2022RW1/IntelligentOrderManagement Product updates – Stay up to date on latest product updates: https://aka.ms/Updates/IntelligentOrderManagement Release calendar – Know important release milestones: https://aka.ms/Updates/Calendar/IntelligentOrderManagement Licensing – Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/IntelligentOrderManagement Product documentation – Find documentation for Dynamics 365: https://aka.ms/Documentation/IntelligentOrderManagement User community – Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/IntelligentOrderManagement Upcoming events – Find and register for in person and online events: https://aka.ms/Events/IntelligentOrderManagement Product trials – Get started with Dynamics 365: https://aka.ms/Trials/IntelligentOrderManagement Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365? #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=eta6-jpQkRQ