Dynamics 365 Marketing: Build customer journeys using the new canvas experience

In this feature overview video series, we highlight new capabilities included in the latest update to Dynamics 365 Marketing. Creating sophisticated, multistep campaigns can feel intimidating and time-consuming. With this release, the customer journey canvas has been completely redesigned. An enhanced UI, improved preview capabilities, a new view of journey insights, and more options to adjust the canvas view result in a more intuitive and efficient user experience. Feature details:
• Complete redesign of the canvas, making the experience of building customer journeys more intuitive. You no longer need to switch back and forth between the canvas and the toolbox while dragging elements onto the canvas. Now, you can build the whole journey directly on the canvas, using an in-place journey menu.
• Customize the canvas to your preferences with horizontal and vertical layout options.
• Improved visual journey insights.
• Enhanced performance and reliability when building complex, multistep journeys.
• Simplified time-based journey actions. "Wait for" and "Wait until" tiles are now available.
• Negative journey paths, enabling follow-up events exclusively for recipients who didn’t meet a certain condition—for example, recipients who didn’t open an email and select a link. Get the most out of Dynamics 365 Release plan
View all capabilities included in this release: https://aka.ms/Plan/2020RW2/Marketing Product updates
Stay up to date on latest product updates: https://aka.ms/Updates/Marketing Release calendar
Know important release milestones: https://aka.ms/Updates/Calendar/Marketing Licensing
Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/Marketing Product documentation
Find documentation for Dynamics 365: https://aka.ms/Documentation/Marketing User community
Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/Marketing Upcoming events
Find and register for in person and online events: https://aka.ms/Events/Marketing Product trials
Get started with Dynamics 365: https://aka.ms/Trials/Marketing Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSDyn365 https://www.youtube.com/watch?v=VOADfdFiQm0