Dynamics 365 Customer Service 2023 Release Wave 1 Release Highlights

In this video, we highlight new capabilities that will be released for Dynamics 365 Customer Service in 2023 Release Wave 1. These new features will enable you to distribute customer service across your organization to provide the best possible experience for your customers. Get the most out of Dynamics 365 Release plan – View all capabilities included in this release: https://aka.ms/Plan/2023RW1/CustomerService Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/  Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 #Microsoft  #MSFTDyn365 https://www.youtube.com/watch?v=7b2QeSJtnAI