Dynamics 365 Customer Insights | 2020 release wave 1 overview
In this overview video, we highlight some of the new capabilities included in the latest update to Dynamics 365 Customer Insights. Here are the capabilities covered: • Connectors and Microsoft Teams add-ins to directly access your customer profiles from Teams. • Enhancements to segments and measures to make them easier to manage. • Ingestion improvements, including incremental ingestion and near real-time data ingestion so that your customer profiles stay current. • Predictive insights to enrich your customer profiles by predicting values based on similar records. • Data enrichment that extrapolates interests and affinity based on demographic attributes in your existing customer profiles. Get the most out of Dynamics 365! View all capabilities included in this release: https://aka.ms/Plan/2020RW1/CustomerInsights Stay up to date on latest product updates: https://aka.ms/Updates/CustomerInsights Know important release milestones: https://aka.ms/Updates/Calendar/CustomerInsights Improve your understanding of how to license Dynamics 365: https://aka.ms/Licensing/CustomerInsights Find documentation for Dynamics 365: https://aka.ms/Documentation/CustomerInsights Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/CustomerInsights Find and register for in person and online events: https://aka.ms/Events/CustomerInsights Get started with Dynamics 365: https://aka.ms/Trials/CustomerInsights To download the release overview guide, visit: https://aka.ms/Overview/Guide/2020RW1/CustomerInsights For more information, visit: https://dynamics.microsoft.com/business-applications/product-updates Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=jQh-7pscH30