CX Reimagined Stephanie Ferguson shares how Microsoft transformed our Commercial Customer Experience

CX Reimagined Stephanie Ferguson shares how Microsoft transformed our Commercial Customer Experience Hear from Corporate Vice President of Microsoft's Global Demand Center on key learnings from Microsoft's own customer experience transformation and how connecting our sales and marketing organizations helped to generate more qualified sales leads. To learn more about Microsoft's Customer Experience Transformation, go to: https://dynamics.microsoft.com/en-us/customer-experience-insights/ #Microsoft #MicrosftDYNM365 https://www.youtube.com/watch?v=TFPjIjn5Cng