Copilot in Microsoft Dynamics 365 Customer Service | Example with a chat conversation

This demo shows how an agent in conversation with a customer over chat can save time by using Copilot in Dynamics 365 Customer Service to suggest options and quickly converge on a resolution. Learn more: https://dynamics.microsoft.com/en-us/customer-service/overview/ #Microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=bRcnwx2i0aU