Category: CRM



You've heard of large language models and how they power Copilot. But what are small language models (SLMs) and why are they the next evolution of generative AI? Donald Kossmann (Vice President, Business Copilot AI) will share how Microsoft researchers are using SLMs to create agile generative AI models that perform as well as LLMs and are affordable enough for any organization to curate and fine-tune. Check out new capabilities for Dynamics 365 and Power Platform with the 2024 release wave 1 plans: https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=cDLkPP6-QUs



Join Jeff Comstock (Corporate Vice President, Dynamics 365 Customer Service) as he shares how Copilot is transforming the customer and field service landscape for Lenovo and G&J Pepsi, boosting efficiency, reducing training costs, and ultimately delivering exceptional experiences for agents, frontline workers, and customers. Check out new capabilities for Dynamics 365 and Power Platform with the 2024 release wave 1 plans: https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=Wj83UEl7rm4



Harness the power of next-generation AI with Microsoft Copilot in Dynamics 365 Business Central to boost productivity, spark creativity, and improve business performance. From simplifying your day-to-day by automating processes to providing analytics that help you make data-driven decisions, see how Copilot transforms the way work gets done. Learn more: https://aka.ms/BusinessCentral #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=sxDd7FO0i6M