Category: CRM



This episode is sponsored by PayTrace. Security and automation are top of mind for most CFOs and finance teams this year, especially when it comes to payments and accounts receivable. For Dynamics Business Central users, embedded payments can solve both pain points. Our guests, Jeremy Boogaart and Carlton Ortega of PayTrace, share the latest enhancements to Trace AR for Business Central. We talk feature updates, the team's collaboration with early adopter customers of Trace AR, and a bit about the product roadmap. And the PayTrace team will be at upcoming events, including Directions North America 2025 and DynamicsCon. They tell us more about what you can expect to learn from them in-person. If you're interested in hearing more about what's new with Trace AR for Business Central and how it can help your team, contact sales@paytrace.com or stop by one of PayTrace's two booths at Directions NA, Premier Sponsor Exhibit Booth: 115 and Expo Booth: 224 https://www.youtube.com/watch?v=VQcYEEURa0I



This episode is sponsored by SignUp Software. What does it really takes to control content in Business Central? Taking the perspective of Record to Report and the needs of office of the CFO, Business Central customers have key challenges they will need to account for. Our guests, Patrick Nguyen and Bob Monio of SignUp Software, take us through typical requirements they see related to auditability, accounting, and analysis. We also discuss how to best understand what Business Central can do out of the box and when an organization needs to look for more specialized capabilities. And we discuss the importance of SharePoint Online for most BC customers. The platform has continued to grow in popularity as a strategic component of more BC solutions, and Bob and Patrick explain the launch of SignUp Software's ContentGate for BC and how it works with SharePoint Online. Finally, we discuss SignUp Software's plans for Directions North America 2025, including their pre-event and the educational content they will be providing there. More from SignUp Software: If you want to learn more about SignUp Software, their products such as Content Gate for Business Central, and strategies for winning in the Office of the CFO – join them for their upcoming Partner Day at Directions North America in Las Vegas on April 6th. For more information you can also check out their website at www.signupsoftware.com. https://www.youtube.com/watch?v=_4rKk6RXNzI



In this episode of AI in Action, get ready for an insightful conversation with 1-800-Flowers.com Arnold Leap, the tech pioneer behind the company’s AI transformation. Join Microsoft Corporate Vice President Jonathan Hunt for a dive deep into the bold moves that 1-800-Flowers is taking to reinvent their operations using Microsoft technology. From AI-powered, next-generation customer experiences to lessons learned in scaling AI, you’ll get a view into the future of retail from one of the industry’s leaders. In part 1, Arnie shares more about 1-800-Flowers’ journey with Microsoft and his advice for other leaders looking to advance their business with AI. Stay tuned for part 2, coming soon. 00:57: Get to know more about 1-800-Flowers.com
04:47: 1-800-Flowers.com’s AI journey with Microsoft Key links:
Follow Arnie Leap on LinkedIn: https://msft.it/6054q5oOr Follow Jonathan Hunt on LinkedIn: https://msft.it/6055q5oOT Learn more about 1-800-Flowers.com: https://www.1800flowersinc.com/
Learn more about Dynamics 365 Contact Center: https://msft.it/6057q5oOV Learn more about Microsoft Dynamics 365: https://msft.it/6058q5oOn #Microsoft #MicrosoftDynamics365 #AITransformation https://www.youtube.com/watch?v=O7RFvxFkDFM