Category: CRM



You have prospects and customers asking about SaaS solutions, and Dynamics 365 Business Central(D365 BC) has become a proven all-in-one business management cloud solution that Microsoft is committed to for the long term. So now what? You have a decision to make. What is the best way to bring this solution to market? There are two paths: 1) Become certified to sell D365 BC as a Direct Partner 2) Partner with an Indirect Cloud Solution Provider to help you deliver the D365 BC and other solutions. This recorded webcast explores and quantifies the costs of each of your options. In this session, we: -Review the costs to get started with each type of CSP partnership
-Assess the value of the benefits of both partner types
-Compare Gross Margins
-Determine ROI
-Talk to a partner about how they made their CSP decision There is a lot to consider when launching your Microsoft Cloud practice. https://www.youtube.com/watch?v=7r8ngBXrw9o



Marko Peresic has now stepped down from his role at Microsoft in the Business Applications group, and the former general manager sat down with MSDW for an exit interview of sorts. On this MSDW Podcast episode he discusses his twelve years at Microsoft and reflects on both his own growth and the evolution of the company's business applications group. Leaving the company was not a decision he took lightly, he says. The company's talented employees, as well as the intensity of its partner and customer bases it a unique place to work. He weighed different potential job offers, both inside and outside the company before landing on a new role at a yet-to-be-identified HR software firm. And he advised that the search for his replacement, which is ongoing, is expected to result in a new leader with same general manager roles and responsibilities. Other topics of our conversation included some of the feedback he heard from within Microsoft when he announced his plans, how he has adapted to handling conflict with stakeholders in the community, shifting from a technology focus to a customer success focus, and why Microsoft needs to better develop its executive talent pool internationally rather than centered in Redmond. Show Notes: 1:30 – A warm response from the community to the news of Marko's departure 3:15 – Did the latest progress with Business Central impact the decision to move on? 6:00 – Why he spent such a long time at Microsoft after years of shorter term roles at startups 12:15 – Recommendations for new hires at Microsoft, including the strengths of the culture and the need to get in front of partners and customers 15:00 – Notable shifts resulting from the company's leadership change. 20:00 – How his attitude and approach has changed, from "excessive self-confidence" in the early years to something more refined. 25:00 – The impact of the partner channel on a Microsoft manager's role 29:00 – Shifting from a technology focus to a business and customer success attitude. 31:30 – Defining the role of Marko's replacement's 33:00 – Why Microsoft needs more managers based internationally. 36:00 – Where Marko is most excited about the direction of enterprise apps technology, including ERP, HR, and beyond. https://www.youtube.com/watch?v=fUAnT3h0vZA



Discover how to streamline your sales processes and get seamless Microsoft Office 365 integration with Microsoft Dynamics 365 for Sales Professional. Focus on what’s most important with complete customer interaction history, guidance toward optimal outcomes, and rich interactive dashboards. Streamline seller workflows with sales capabilities embedded in Office 365, mobile apps, and built-in collaboration. With Dynamics 365 for Sales Professional, modernizing seller productivity is the simpler way to build sales momentum and boost productivity. Learn more: https://dynamics.microsoft.com/en-us/sales/professional/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=sYACQGiNHfk