Category: CRM



Murray Fife is a Dynamics 365 Global Black Belt at Microsoft who also spent years in the Dynamics partner channel. He writes on his own "A Tinkerer's Notebook" blog, he publishes an ongoing series of books about D365 and AX configuration and usage, and he can frequently be found in person and online educating the community on some of the latest and greatest tech inside and around Dynamics. Murray out in front on how the possibilities for blending standard Dynamics 365 capabilities with other cool. And as you'll hear in this conversation, these days Murray is looking farther and deeper than ever before at the ways customers can approach their technology needs. Show Notes: 3:00 – What is the Global Black Belt role all about? 5:00 – How D365FO deals are changing in terms of what customer proposals look like 6:30 – What Murray likes about the GBB role 14:00 – Microsoft technology that Murray is excited about today 22:45 – Sentiment and emotion analysis 27:30 – Working alongside Dynamics R&D 33:00 – Building amazing Flows 36:00 – Distinguishing between Flow and Azure Logic Apps 40:00 – What you can do to make Flows into a service that teams can manage rather than individuals 43:00 – Update on Murray's Barebones Companions guides, moving to D365FO https://www.youtube.com/watch?v=g1uKkzseq7w



Explore how Microsoft Dynamics 365 for Marketing can help you transform your business by turning prospects into business relationships. With Dynamics 365 for Marketing, you can find and nurture more sales leads using multi-channel campaigns. In this webinar, we will take your through the sign-up, set-up, installation and configuration for the Dynamics 365 for Marketing trial. Learn more: https://dynamics.microsoft.com/en-us/marketing/overview/ Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en https://www.youtube.com/watch?v=TrosVYVTsS8



The news roundup is back! With a busy few weeks behind us, the MSDW editorial team looks back at some of most important news and announcements in the Microsoft Dynamics 365 ERP and CRM ecosystem. There were leadership changes, product architecture announcements, partner channel revelations, and plans for a new article series. Show Notes: 0:45 – Muhamed Alam's expanded management role in the Dynamics 365 portfolio, which coincided with the announcement of the departure of Marko Perisic from Microsoft. 3:30 – Microsoft will make another push to improve its AppSource game plan for Dynamics 365 ISVs. 6:00 – Microsoft is preparing to componentize Dynamics 365 Business Central, a multi-year effort with important implications for partners. 9:45 – How are smaller Dynamics partners adapting to the changes in the D365 product portfolio including CDS and the Power platform. 12:15 – More thoughts on the Marko Perisic interview on a recent MSDW Podcast. 15:00 – Other standout features of the last few weeks, including the first installment of the 'Finance where I'm from' from Microsoft MVP Dr. Ludwig Reinhard. https://www.youtube.com/watch?v=yXbaIHmacpw