Category: CRM



Jukka Niiranen is a former Microsoft MVP and a current Power Platform expert, offering his services through his own firm and sharing his views regularly on social media and in his newsletter. On this episode, Jukka joins us to talk about how his career has evolved, his current work, his technology outlook, and a few hints at his upcoming licensing session at DynamicsMinds 2025 (where MSDW is a media partner). Jukka's career has evolved in the last decade from a consulting role with a Microsoft partner to founding a services firm to now opening his own consultancy. He also recently made the decision to end his 11-year streak as a Microsoft MVP and we discuss that experience. And Jukka shares some context on how the evolution of Microsoft Business Applications has shaped his advice to clients regarding AI, Power Platform, D365 apps, and more. Show Notes: 1:00 – Jukka's professional history, including his newest venture and the transition from CRM to Power Platform and low code advisory Clients in the low-code world are not exactly the same as CRM decision makers 4:30 – The emergence of Microsoft's low-code vision with the components that became Power Platform 7:30 – The ongoing separation in the Power Apps community between CRM-based and dev-based 15:15 – What Jukka has learned from looking at Microsoft's Ideas sites 17:15 – Experience after retiring his MVP status 26:30 – How Jukka's views in writing and advisory work overlap 28:00 – Jukka's presentation on Power Platform licensing at DynamicsMinds 2025 34:30 – What kind of AI conversations is Jukka having with customers today 43:45 – Security and governance issues as it relates to AI in enterprise software 49:00 – About Jukka's newsletter, Perspectives Plus Where to find Jukka: Newsletter: https://perspectives.plus/ Company: https://niiranenadvisory.com/ LinkedIn: https://linkedin.com/in/jukkaniiranen/ Bluesky: https://bsky.app/profile/jukkan.bsky.social Mastodon: https://mstdn.social/@jukkan https://www.youtube.com/watch?v=5b7h7A5VNtE



This episode is sponsored by Staedean. ERP solutions have evolved to support global supply chains, and they are put to the test each time new disruptions arise. Our guest on this episode is Luciano Cunha, CEO of Staedean, and he joins us to discuss his outlook on ERP solutions for manufacturers managing complex and changing supply chains. Luciano shares industry examples of Staedean's experiences and offers advice on how supply chains could evolve further in response to ongoing trade tensions. He tells us about why he recently wrote about the potential impact of tariffs in today's global economy, and we talk about how individual organizations can adapt and where they can find more optimization opportunities. More from Staedean: If you would like to understand what the weak links are in your ERP data processes in your supply chain, take STAEDEAN's Data Maturity Assessment. Luciano's article: https://www.linkedin.com/pulse/how-tariffs-disrupt-manufacturing-today-luciano-cunha-vy1pe/?trackingId=YxDDUJ5E2UEH0LjIQ4hWnQ%3D%3D Staedean: https://staedean.com/ https://www.youtube.com/watch?v=loSmsBevgw0



This episode is sponsored by ERP Mechanics. Document management is an essential element of any enterprise solution, and our guest on this episode, Roger Cruz of ERP Mechanics, has worked with document management systems for many years, with a particular focus on Lasernet. Roger tells us about his years of experience deploying document management solutions. He shares some of the typical project execution techniques businesses have used and what has proven the most effective in different circumstances. We also discuss out of the box and unique use cases Roger has encountered, and how document management systems have evolved over time. And Roger reviews some of the ways Lasernet has differentiated itself from other solutions available to Dynamics 365 customers. More from ERP Mechanics: Whether it’s a new or existing project, ERP Mechanics is here to minimize risks, reduce costs and deliver your project on time. We offer a free consultation and trial of our services. Learn more about how we can help – https://www.erpmechanics.com/ https://www.youtube.com/watch?v=tYNvMygW7Us