This episode is sponsored by Coffee + Dunn. As buyer behavior has evolved, sales and marketing teams have tried to keep pace. Understanding buyer behavior remains key, says our guest, Thomas Manders, CEO of Microsoft partner Coffee + Dunn, but data gathering and contextualizing insights for sellers have proved a challenge for some firms. In this episode, Thomas shares examples of business processes that Dynamics 365 users can execute on today, including steps that can bring sales and marketing teams closer together. We also discuss some of the latest Dynamics 365 Customer Insights marketing capabilities and what the Coffee + Dunn team is watching for in Microsoft's D365 road map. More from Coffee + Dunn: Download the white paper: Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment | Coffee + Dunn (https://coffee-dunn.com/whitepapers/breaking-silos-the-strategic-advantage-of-sales-marketing-alignment/) Schedule your complimentary envisioning session with Coffee + Dunn: Schedule your session (https://outlook.office.com/owa/calendar/EnvisioningSessionwCoffeeDunn@coffee-dunn.com/bookings/) https://www.youtube.com/watch?v=LKRvAsAuU5I

This episode is sponsored by Avalara. The complexities and challenges of use tax compliance only seem to grow as a business expands its operations and customer base. Our guest, Avalara use tax product solution consultant Myles Metzger, explains some of the most common misconceptions about use tax and why it is so tricky for finance teams to comply. Myles also explains some of the common challenges that Dynamics ERP customers face and how Avalara's latest integrations with Dynamics GP, D365 Business Central, and D365 Finance improve tax accuracy and reduce the risks of under- or overpayment. More from Avalara: See how Avalara’s integrations with Microsoft Dynamics GP, BC, and Finance help improve accuracy, reduce manual effort, and minimize audit risk: 👉 Watch the demos: msdynamicsworld.com/vendor/avalara 👉 Get started with Avalara: avlr.co/4jHtHSH https://www.youtube.com/watch?v=Wduw7ljjTMY

Discover how Dow, John Cockerill, Intralox, and Pets at Home are utilizing Copilot and agents to drive transformation. Join us for the on-demand Microsoft Business Applications Launch Event to discover the latest in Dynamics 365, Microsoft Power Platform, and Microsoft Copilot apps. You’ll get access to in-depth demos of new autonomous agents and other capabilities designed to optimize your workflows and streamline operations: https://aka.ms/MicrosoftBizAppsLaunchEvent Learn more about 2025 release wave 1: https://releaseplans.microsoft.com/ #Microsoft #MicrosoftDynamics365 #MicrosoftPowerPlatform https://www.youtube.com/watch?v=xXGKKJghvAI