Category: CRM



This episode is sponsored by SignUp Software. What does it really takes to control content in Business Central? Taking the perspective of Record to Report and the needs of office of the CFO, Business Central customers have key challenges they will need to account for. Our guests, Patrick Nguyen and Bob Monio of SignUp Software, take us through typical requirements they see related to auditability, accounting, and analysis. We also discuss how to best understand what Business Central can do out of the box and when an organization needs to look for more specialized capabilities. And we discuss the importance of SharePoint Online for most BC customers. The platform has continued to grow in popularity as a strategic component of more BC solutions, and Bob and Patrick explain the launch of SignUp Software's ContentGate for BC and how it works with SharePoint Online. Finally, we discuss SignUp Software's plans for Directions North America 2025, including their pre-event and the educational content they will be providing there. More from SignUp Software: If you want to learn more about SignUp Software, their products such as Content Gate for Business Central, and strategies for winning in the Office of the CFO – join them for their upcoming Partner Day at Directions North America in Las Vegas on April 6th. For more information you can also check out their website at www.signupsoftware.com. https://www.youtube.com/watch?v=_4rKk6RXNzI



In this episode of AI in Action, get ready for an insightful conversation with 1-800-Flowers.com Arnold Leap, the tech pioneer behind the company’s AI transformation. Join Microsoft Corporate Vice President Jonathan Hunt for a dive deep into the bold moves that 1-800-Flowers is taking to reinvent their operations using Microsoft technology. From AI-powered, next-generation customer experiences to lessons learned in scaling AI, you’ll get a view into the future of retail from one of the industry’s leaders. In part 1, Arnie shares more about 1-800-Flowers’ journey with Microsoft and his advice for other leaders looking to advance their business with AI. Stay tuned for part 2, coming soon. 00:57: Get to know more about 1-800-Flowers.com
04:47: 1-800-Flowers.com’s AI journey with Microsoft Key links:
Follow Arnie Leap on LinkedIn: https://msft.it/6054q5oOr Follow Jonathan Hunt on LinkedIn: https://msft.it/6055q5oOT Learn more about 1-800-Flowers.com: https://www.1800flowersinc.com/
Learn more about Dynamics 365 Contact Center: https://msft.it/6057q5oOV Learn more about Microsoft Dynamics 365: https://msft.it/6058q5oOn #Microsoft #MicrosoftDynamics365 #AITransformation https://www.youtube.com/watch?v=O7RFvxFkDFM



This episode is sponsored by Resco and their Resco Next 2025 event. Resco's annual event focused on advanced mobility, Resco Next, will be in Valencia on May 20 and 21 this year. The team has a variety of experiences planned, including a live podcast episode of Ambush on Air, the popular marketing-focused podcast series hosted by marketing consultant and NetStock partner marketing lead Sam Bush, our guest on this episode. Sam has established herself in the Microsoft channel as voice for thoughtful marketing and demand generation, with a focus on impactful, people-to-people campaigns and strategies. She also tells us about her focus on bringing B2B marketing to younger generations and the challenges and opportunities of that effort. And since MSDW is a media partner for the event, this episode offered a good opportunity to talk about some of the broader event themes we will be covering including advanced mobility software and services in the context of Microsoft Business Applications. https://www.youtube.com/watch?v=Jb35q36JfM0