Category: CRM



Meet Govind Veeraraghavan, a Business Applications sales specialist at Microsoft who uses Sales Chat to understand his customers better, faster. Discover how AI tools are revolutionizing the way sellers work, enabling them to focus on what they do best—connecting with customers and closing deals. Learn more: https://msft.it/6059S2qBB #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=6ZHJHBIuIsE



In this kickoff episode of our new podcast series focused on IT leadership, we sit down with Tom Doran and Tony Darden of VCIO Global to explore the concept of the "invisible IT department". We start by describing some of the common trends in the evolution of IT management and its ability to be a strategic asset rather than just a cost center. Tom and Tony share stories of the challenges businesses are facing when it comes to software selection, accountability, technology project expectations, and how to tie the CIO responsibilities to business successes. Key topics we discuss include: The historical evolution of IT ownership challenges Real-world examples of failed or misdirected technology initiatives The lingering trauma (and myths) from legacy system upgrades and Y2K-era thinking Transitioning from legacy ERP systems to modern platforms The generational shifts and employee tech expectations are reshaping the IT roadmap The changing interface of systems based on the influence of AI https://www.youtube.com/watch?v=nPGWrzM7QyQ



Discover how Dynamics 365 Customer Insights and Copilot work together to revolutionize your marketing strategies. Learn how you can leverage actionable data insights and content recommendations to know your customers better and deliver personalized experiences. Watch as Copilot helps you brainstorm, segment your audience, generate content, and create personalized journeys, ensuring a seamless transition from marketing to sales. Save time and improve accuracy with Dynamics 365 Customer Insights. Learn more https://msft.it/6052SLjtu #Microsoft #MicrosoftDynamics365 #Dynamics365CustomerInsights https://www.youtube.com/watch?v=klUlqsDrxA8