Category: CRM



Meet Yemi Adejumobi, a Business Applications sales specialist at Microsoft who uses Sales Chat to understand his customers better, faster. Sales Chat helps Yemi stay updated on customer accounts without the hassle of navigating complex CRM systems. Discover how AI tools are revolutionizing the way sellers work, enabling them to focus on what they do best—connecting with customers and closing deals. Learn more: https://msft.it/6058S2qEk #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=WqQnBAlOS_k



Meet Caroline Oden, a Business Applications sales specialist at Microsoft who is using Copilot and agents in her daily workflow. Discover how AI tools are revolutionizing the way sellers work, enabling them to focus on what they do best—connecting with customers and closing deals. Learn more: https://msft.it/6051S2q8L #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=bgbil0KTxOg



This episode is sponsored by Mekorma. On this episode we are examining the persistent digital gaps plaguing Accounts Payable teams, despite widespread adoption of AP software. Our guest is Mekorma's Director of Revenue Brendan Coffey, and we explore why disjointed workflows still exist, what those inefficiencies look like in practice, and how they impact everything from compliance to cost-per-invoice. Brendan explains some of the fundamental differences between embedded and integrated AP automation solutions within the Microsoft Dynamics ecosystem, and how each approach affects user experience, security, IT overhead, and ROI. Whether you're trying to simplify your AP tech stack or reduce manual touchpoints, this episode will help you assess which approach aligns with your operational needs and long-term goals. Visit Mekorma.com to find out if an embedded Accounts Payable solution is the right fit for your business. https://www.youtube.com/watch?v=CNnE8BwZPdc