Category: CRM

https://www.youtube.com/watch?v=hCbm8eLx6d0

In this exclusive AI in Action special series, Microsoft Corporate Vice President of AI Business Solutions Jonathan Hunt and Microsoft Corporate Vice President for Business Applications & Agents Bryan Goode sit down with leading consultancy partners to explore how AI is driving new opportunities for businesses around the world. Together, they unpack the top AI trends in the market, including how these partners are leveraging Microsoft's AI technology to drive innovation and transformation within their own businesses as well as across client engagements. Learn what the top minds in the industry say about where the future of AI is heading. In this episode, Bryan Goode interviews Corbin Schoch, Executive Director of North America Business Development at HCLTech. Together, they explore the strategic partnership between HCLTech and Microsoft, emphasizing joint learning, seamless integration of AI tools, and real-world results in areas like healthcare scheduling and migration assessments powered by Copilot. The conversation reveals how these collaborations are delivering tangible value and shaping the future of business applications. Want to learn more? View more of AI in Action here: https://msft.it/6055skgRJ https://www.youtube.com/watch?v=hCbm8eLx6d0



This episode is sponsored by SignUp Software. The experience of deploying and managing a Dynamics 365 F&SCM solution can look quite different for the customer compared to their Microsoft partner. But as these two counterparts on an ERP project make decisions to move a project forward, they must contend with a series of key decisions related to ISV solutions including vendor selection, architecture decisions, and user adoption plans. To understand more about ISV selection challenges specific to AP automation for D365 F&SCM, our guests, Rachel Ackerman of Microsoft partner Caf2Code and Josh Torres of SignUp Software join us to talk both real world experiences and recommendations for organizations considering their next move. Ackerman brings a particularly unique perspective, having spent several years working for D365 F&SCM and AX customer organizations to deploy and administer their ERP solutions, including their AP automation add-on solutions. Now working for a Microsoft partner, she is helping a range of D365 customers across industries with both their D365 deployments and their ISV selection. Rachel and Josh discuss what real AP automation selection and deployment looks like including considerations like whether to go with an embedded solution, the importance of reliable and accurate data capture for invoices, and the outcomes customers should expect from their AP automation investments. More from Signup Software: If you’d like to learn more about AP automation in Dynamics 365, visit signupsoftware.com or connect with them on LinkedIn. You can also reach out to their partner Caf2code at caf2code.com for implementation insights and support. https://www.youtube.com/watch?v=IPHzwazdnk8