Transform customer service through automation. Discover how the Case Management Agent for Dynamics 365 Customer Service streamlines case management to reduce handle time and ease the workload on service representatives. Learn more: https://msft.it/6050mCMae #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=G-eI3NpRfT8

Learning new technology skills requires full concentration, but the task is even more challenging when it is being carried out in a learner's non-native language. Often in the business world, that training language is going to be English, and Microsoft MVP George Doubinski has seen firsthand the struggles that learners can face. George has had recent experiences training non-native speakers in an English language classroom. He explains why this is a common scenario and offers a range of suggested tools and techniques to help overcome typical headaches. We discuss vocabulary, pronunciation socio-political angles, and ways to gain comfort communicating in a business setting. Resources: See all Biz Apps Classrooms episodes here: https://msdynamicsworld.com/biz-apps-classroom Support the podcast and get a discount on an annual plan for 365.training by visiting https://365l.ink/MSDW. Keep up with community content at https://mydigest.365.training/ https://www.youtube.com/watch?v=danM8exBZDg

The Time and Expense Agent in Dynamics 365 Project Operations autonomously manages time entry, expense tracking, and approval workflows, streamlining administrative tasks for employees, project managers, and finance to help ensure projects stay on time and within budget, while also optimizing billable hours. Learn more: https://msft.it/6059mh4GT #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=xU_kJ4_7hzY