Category: CRM



Using a custom agent in Business Central using MCP Server for Business Central, small and medium business can identify shipments requiring compliance checks, interpret supplier contracts, and recommend next steps like confirming certifications— streamlining sourcing and vendor compliance. Disclaimer: This video is an illustrative example. Learn more: https://build.microsoft.com/en-US/sessions?search=MCP&sortBy=relevance #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=CxvrYfX128Y



Example of AI agents using Dynamics 365 MCP servers to help validate purchase requisitions against policies, inventory, and delivery records to identify suppliers based on cost, speed, sustainability, and reliability to enhance procurement processes. Disclaimer: This video is an illustrative example. Learn more: https://build.microsoft.com/en-US/sessions?search=MCP&sortBy=relevance #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=g5SfAPAPVYA



Unlock powerful automation with custom agents that connect to Dynamics 365 Sales, Customer Service, and Business Central MCP servers—prioritizing leads, sending personalized outreach, and resolving order issues in real time. Disclaimer: This video is an illustrative example. Learn more: https://build.microsoft.com/en-US/sessions?search=MCP&sortBy=relevance #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=H_CbRy3Pb88