Category: CRM



This episode is sponsored by Nolan Business Solutions. Nolan Business Solutions recently launched their Microsoft Dynamics 365 Business Central solution for cash management. We are joined by Carole D'Arcy and Derek Beaupre of Nolan to get their perspective on bringing a successful solution from the Dynamics GP world to Business Central. They tell us why ISVs like Nolan who are bringing mature solutions to BC is so crucial for partners looking to sell both new BC deployments and to upgrade legacy Dynamics ERP customers. We also dive into the topic of how the commerce channels is driving the demand for solutions that can handle complex cash reconciliation challenges. Derek and Carole explain how to evaluate BC's standard cash management capabilities, share their outlook on the BC roadmap, and provide an update on Nolan's product roadmap. Show Notes: 2:30 – Nolan's evolution as a solution provider in the ERP channel 4:30 – The challenge of standardizing institutional wisdom and informal processes as part of an ERP deployment 6:00 – What the growth in multi-channel business means for doing cash reconciliation 8:30 – Microsoft's progress with cash management in Business Central out of the box 10:30 – Has Microsoft made it easier for customers to adopt ISV solutions as part of Business Central deployments? 11:30 – Sharing Nolan's experience in adding a BC product after many years supporting GP customers 14:30 – What today's Business Central customer engagement looks like and how it differs from ERP projects of the past 16:30 – What partners expect from a solution vendor when it comes to adding cash management on a BC project 19:30 – Trends driving clients' demands for the future 24:45 – The importance of building community connections https://www.youtube.com/watch?v=SrPREUCOlYA



We talked to Peter Wolf of Azamba and AJ Ansari of DSWi in May just after Microsoft announced the Microsoft Cloud Partner Program (MCPP) and they had a range concerns about how the early details appeared to impact SMB Business Applications partners. In short, the scoring at the time seemed geared toward enterprise-level partners and ran the risk of shutting a whole segment of partners out of the benefits they enjoy today by achieving Gold and Silver status. Today, the story is quite a bit different. MCPP has officially launched, but it has evolved for the better, according to AJ and Peter. They've come back to the MSDW Podcast to discuss the SMB-friendly updates, to compare notes on their company's scores in the new model, and to do their best to break down some of the scoring criteria as Microsoft has explained it. While Peter and AJ both say the program is still far from perfect, they give Microsoft credit for the improvements thus far. Show Notes: Microsoft's documentation on eligible customers and workloads Microsoft's announcement of updated solution designations for Enterprise and SMB Business Applications partners Monthly consumption value: Microsoft Learn AJ's Links: Twitter: @AJAnsariNAV LinkedIn: https://www.linkedin.com/in/ajansari Business Journals Leadership Trust Peter's Links: Twitter: @CRMWolf Linkedin: Peter Wolf | LinkedIn Website: www.azamba.com YouTube: Azamba – YouTube https://www.youtube.com/watch?v=tjbIdrZ7CYA