Category: CRM



Kambukka is a Belgian premium brand that designs trendy drinking solutions such as coffee mugs, water bottles, kids' bottles, and lunch-on-the-go containers. In the past, the company created an invoice for each transaction and managed inventory manually. By implementing Shopify and Business Central, invoicing is now processed automatically, and sales and inventory data is up-to-date. The company now has richer data insights, is able to manage stock inventory to ensure products are in stock and understands its customers better. As a result, every month Kambukka’s sales grow because the company can focus on getting the right products to the right consumers. With the integration of Shopify and Business Central, Kambukka is prepared for the future. Learn more about Business Central at https://dynamics.microsoft.com/en-us/business-central/overview/ #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=7CgeJiEOwTI



This episode is sponsored by Enavate. Microsoft Dynamics GP customers have a lot of consider as they plan for 2023. The product's outlook remains unchanged, despite some confusion caused by Microsoft in recent weeks. But with the move to Microsoft's modern lifecycle and the ongoing push for greater Business Central adoption, GP customers need to understand what their upgrade path looks like and how they can best navigate the decisions around it from a range of perspectives. Our guests on this episode, Tim McHale and Pamala Turner of Enavate's GP services team, tell us about what they are working on with GP customers these days. As a team of over a dozen product experts, they are busier than ever supporting the needs of GP customers. Upgrades remain in high demand and other topics, like future support for ISV solutions and migrating to cloud infrastructure continue to challenge customers. Show Notes: 1:00 – About Enavate's GP pod 6:00 – What are GP customers asking for today? 7:30 – How to navigate a GP upgrade to get onto the Modern Lifecycle 11:30 – Some broader Microsoft technology updates that impact GP customers 13:15 – Why deprecation of Basic Authentication is so important 16:30 – ISV role in upgrading their GP-related code 18:00 – The real status of the GP roadmap 23:30 – What staying current with GP means for planning for future technology options in ERP and beyond 25:00 – Estimating costs and factors that influence it 28:30 – Typical cloud migration options 31:00 – Customer feedback to Enavate's GP team More resources from Enavate: Why You Should Upgrade Microsoft Dynamics GP 5 Reasons to Upgrade Your Dynamics GP Migrating from Dynamics GP to Dynamics 365 Business Central https://www.youtube.com/watch?v=t9LhcIRhGeg



Get a quick overview on the modern service experience that you can envision for your customer using the Microsoft Digital Contact Center. Exceptional engagement is the rule. The viewer can be guided to the Microsoft Digital Contact Center website – https://www.microsoft.com/en-us/microsoft-cloud/contact-center This video should be uploaded to the Microsoft Dynamics 365 YouTube Channel – https://www.youtube.com/c/MicrosoftDynamics365 #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=A_2a7SoxlPo